Import (DataImporter)

DataImporter - Import Incident Templates and SR Types

Updated date: 14 March 2023

This article presents the method to import incident templates and service request types.

DataImporter - Import CI Attached Files

Updated date: 8 February 2018

Import (DataImporter)

This article describes how to import attached files to be linked to CI in Octopus.

DataImporter - Import Holidays

Updated date: 2 November 2020

Import (DataImporter)

Importing the holidays will update the Service Hours and Holidays section in the Octopus options of a team. This section is particularly important when the Service Level Agreement (SLA) option is enabled. Because public holidays are then considered as outside the...

DataImporter - Import Planned Requests

Updated date: 14 March 2023

Import (DataImporter)

This article explains how to proceed to import planned requests. See the DataImporter - Import CI Linked to Planned Requests article to find out how to import the specific CIs related to the planned requests.

DataImporter - Import CI Covered by a Service Contract

Updated date: 24 March 2020

Import (DataImporter)

This article presents the method to join the CI covered by a service contract.

DataImporter - Import Changes

Updated date: 9 March 2023

Import (DataImporter)

Introduction This article presents the method for importing changes. .

DataImporter - Import Change Status Transitions

Updated date: 28 January 2020

Import (DataImporter)

This article presente the method to import the status transition used in the Change module.