Import (DataImporter)

Updated date: 1 November 2017
This article explains how to import service contracts to be used in an internal mode - the default in Octopus.
Updated date: 1 November 2017
Importing members allows to automatically populate the members of a user group. Use this function to make modifications to user groups in batches or to automate the update of user groups when a link to an HR system is in place.
Updated date: 1 November 2017
This article presents the information on importing spare parts to supply the CMDB with the inventory.
Updated date: 1 November 2017
Importing the relationship between the users and the CI allows to add the users that use a CI. It is important to have previously added the users and the CI before doing this type of import.
Updated date: 1 November 2017
Overview Importing CI attributes allows to add information to CIs depending on what is important to know for a specific type. The CI Types must already be imported before proceeding to this type of import.   
Updated date: 7 February 2018
This article presents the method to import attached files associated to incidents or service requests. 
Updated date: 22 October 2015
This article explains how to import service contracts when the external support mode is activated. If you only use Octopus to provide internal support, refer to the Import Service Contacts - Internal Mode article. When the external support mode is activated, some fields will...
Updated date: 1 November 2017
This article presents the method to import Value Lists used in Web forms.
Updated date: 1 November 2017
This article presents the method to import incident templates and service request types. 
Updated date: 8 February 2018
This article describes how to import attached files to be linked to CI in Octopus. 

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