This article explains how to import suppliers and manufacturers.
Importing the CI type will help fill you CMDB with types that are not already there. Once the CI types are imported, it's possible to import the CI associated to each type. In the next section you will find links to articles related to CI imports and files with templates that can be used...
This article explains how to import the departments in Octopus.
This article explains how to import requests from another system into Octopus. This type of import is useful to keep the history of the requests.
This article explains the method used to import the leased CI, linked to equipment lease contracts.
Importing contacts will add information related to the contact of a supplier.
Importing the relationship between CI allows to relate two or more CI together and add a comment about the relationship. Before you can do this type of import, the CI to relate must be imported along with the relation types.
This import type allows to import the activities related to requests. During the original request import, only the resolution activity is imported. Use this import type, if activities from another system need to be kept.
This article explains how to import service contracts to be used in an internal mode - the default in Octopus.