Octopus 5 https://docs.octopus-itsm.com/en/taxonomy/term/89/all en The Octopus Boards in version 5 https://docs.octopus-itsm.com/en/articles/octopus-boards-version-5 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded"> <h1>Related Articles</h1> <ul><li><a href="https://wiki.octopus-itsm.com/en/articles/octopus-5-knowledge"><strong>Octopus 5 Knowledge</strong></a></li> </ul><h1>Introduction</h1> <p>This is the Octopus Boards that allows you to create a <strong>Board </strong>in just a few steps and add the wanted Incidents / SRs.</p> <p><img alt="" src="https://wiki.octopus-itsm.com/sites/all/files/Note%20de%20version/4.2.520/Tableau%20Octopus%20V3_EN.png" /></p> <p> </p></div></div></div><div class="form-item form-type-item"> <label>Language </label> English </div> Thu, 18 Apr 2019 10:55:46 +0000 Nasselin 999 at https://docs.octopus-itsm.com Classify Action https://docs.octopus-itsm.com/en/articles/classify-action <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded"> <h1>Related Articles</h1> <ul><li><a href="https://wiki.octopus-itsm.com/en/articles/octopus-5-knowledge"><strong>Octopus 5 Knowledge</strong></a></li> </ul><h1>Introduction</h1> <p>One of the roles of the Service Desk is to keep tabs on new requests and do the initial processing quickly to handle emergencies, complete or adjust information, and ask for more details as needed.</p> <p>The <strong>Classify </strong>action, available in Octopus 5, facilitates this initial processing since it highlights the fields to validate, according to the options of the database, at once.</p></div></div></div><div class="form-item form-type-item"> <label>Language </label> English </div> Fri, 05 Apr 2019 14:49:40 +0000 Nasselin 997 at https://docs.octopus-itsm.com Octopus 5 Knowledge https://docs.octopus-itsm.com/en/articles/octopus-5-knowledge <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded"> <p class="rtecenter"> </p> <h1>Related Articles</h1> <ul><li><strong><a href="https://wiki.octopus-itsm.com/en/articles/quoi-de-neuf-dans-octopus-5">What's new in Octopus 5?</a></strong></li> </ul><h1>Introduction</h1> <p>Octopus 5 is an intuitive web version with a quick learning curve. The documentation is thus reduced to elements to discover or to see a first time.</p></div></div></div><div class="form-item form-type-item"> <label>Language </label> English </div> Tue, 12 Feb 2019 12:06:07 +0000 Nasselin 993 at https://docs.octopus-itsm.com What's new in Octopus 5? https://docs.octopus-itsm.com/en/articles/quoi-de-neuf-dans-octopus-5 <div class="field field--name-body field--type-text-with-summary field--label-hidden"><div class="field__items"><div class="field__item even" property="content:encoded"> <h1>Related Articles</h1> <ul><li><a href="https://wiki.octopus-itsm.com/en/articles/octopus-5-knowledge"><strong>Octopus 5 Knowledge</strong></a></li> </ul><h1>Introduction</h1> <p><img alt="" src="https://wiki.octopus-itsm.com/sites/all/files/Quoi de neuf dans Octopus 5/Octopus%205.png" style="width: 250px; height: 209px; float: left;" /></p> <p> </p> <p> </p> <p> </p> <p> </p> <p>See the elements that are in Octopus 5! </p></div></div></div><div class="form-item form-type-item"> <label>Language </label> English </div> Fri, 08 Jun 2018 11:03:21 +0000 Nasselin 959 at https://docs.octopus-itsm.com