Octopus 5 preview version


Octopus 5 Trial Version

Reminder of the Octopus 5 and Octopus Mobile Preview Version

The purpose of the trial period is to get feedback on this brand new interface and make adjustments after the first experiences with our customers.

Please note that this is a "preview" version that is to say that the many of the features are not yet available.

On the other hand, new features will be added at each of our minor versions.

The goal is to be able to handle incidents, SRs and tasks in the new version in the fall of 2018.

The What's new in Octopus 5 button will show you progress for each minor release. 


What is available?

  • Create and update of incidents/SRs and tasks

  • Essential actions to manage incidents/SRs are available

  • Reopen a resolved request

  • Add activities including attachments

  • Send activities by email to the Octopus user or to the users

  • View lists and sort with column headers

  • Global search for Incidents/SRs, CIs and Users

  • Create and update of CIs, including the attributes

  • Visualize the relationships of a CI with users and other CIs

  • Create and update user records

  • Visualize the CIs and requests of a user

  • Visualize service contracts and do basic editing

  • Visualize events and the related requests

  • Paste the content of the clipboard

  • Support of the custom forms

  • And more with each version

Specific Aspects

Some options are only partially working for now and are still under development. See below how they work at the moment.

  • The modification of a list must be done in the Windows version. The changes will be visible in Octopus 5 after.
  • The organization of the lists is not yet complete. The hierarchy is not yet available, so we must search the elements.

What is only available in Octopus 5?

  • The global search
  • The card view
  • The themes
  • The favourites
  • The navigation history
  • The integration with Antidote or other correctors
  • The search for users with the Windows username or the email address

Upcoming Improvements Over the Next Few Months

  • Editing lists

  • Adding parts

  • Adding more than one user

  • The history

  • For now, adding a CI only allows the replacement of the CI

  • Adding attachments with drag & drop

  • Consult the notifications

  • CIs a few options like seeing the document section, etc.
  • Automatic posting of the internal announcement
  • And more


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