Release Notes



Not yet at version 6?

Click here for the 4.2 Release Notes.

6.0.110 (soon)

Web Portal | Option to Hide the Due Date

When the SLA is activated, it is now possible to hide the Due Date of the request in the list and in the request from the Web Portal.

This option is called WebUI.RequestList.DueDateVisible and it is configurable by team. 

Contact us if you want to activate this option.

General | Beginning of the Unification of the Search in Some Fields

We are beginning the unification of the search with filters for the following fields:

  • Group
  • Site


Bug fixes and performance improvement

This version does not contain any new visible features.


Bug fixes and performance improvement

This version does not contain any new visible features.


Action required! | Environments with MailIntegration + Office 365

With the end of life for basic authentication on Office 365 announced by Microsoft planned for mid-2021, support for modern authentication (OAuth) has been added to MailIntegration.

Environments using MailIntegration to connect to Office365 mailboxes must update their configuration to activate and rely on OAuth authentication, lest a service outage occurs.

Refer to the Using the OAuth authentication mode on Office 365 section of the MailIntegration article for more details on the required configuration adjustment.

Environments using MailIntegration coupled with other email providers will not be impacted by this requirement.

Attached files | Multiple selection and file preview

New features are now available for attached files:

  • Multiple selection of attached files allow to delete, open or save them.
  • The possibility to save all the attached files of the request using the new Save all attachments action.
  • Using the Preview checkbox that allows you to preview the attached file.

More information soon.

General | Layout persistance

To facilitate the use of Octopus, you can zoom in different places: 

  • Activities
  • Forms
  • List of boards
  • Boards
  • Etc.

The changes are saved in the user's profile on his workstation.

The size and positioning of the screen are also saved.

More information soon.


Bug fixes and performance improvement

This version does not contain any new visible features.


Bug fixes and performance improvement

This version does not contain any new visible features.


Bug fixes and performance improvement

This version does not contain any new visible features.


Web Portal | New Filter for a Multi-Users Field

A Multi-Users field type can specify a filter based on:

  • Site
  • Department

By default no filter is applied.

For more information, see the table in the Available Field Types section of the Create customized forms in Octopus article. 


Bug fixes and performance improvement

This version does not contain any new visible features.


Incident / SR | See the Information Related to the Restriction of Templates

You can now see more easily the restrictions by group and by site for incident templates and SR types.

A list called Incident/SR templates restricted by group or site, as well as columns in the advanced search, have been added.

See the Restrict a template article for more information. 


DataImporter | Import Holidays

It is now possible to import public holidays with DataImporter, instead of adding them manually. This option will be especially appreciated by administrators who take care of the holidays for several teams. 

For more information, see the DataImporter - Import Holidays article.

Boards | Now with Change History

The history of basic modifications in boards is now available.

For more information, see the Change History section of the Octopus Board Management article. 

CI | Can Now Have Certains Default Values

You will now be able to configure certain default values depending on the CI type.

The fields that can be configured are: 

  • Status
  • Site
  • Local

For more information, see the Configuration tab section of the Service Asset and Configuration Management - Octopus Module article. 

Text Editor | Corrector Activated

A spell checker is now available by default when editing in HTML mode.

The corrector will underline in red the word or words detected in error, a right-click on the word shows the suggested corrections.


Bug fixes and performance improvement

This version does not contain any new visible features.


Bug fixes and performance improvement

This version does not contain any new visible features.


Bug fixes and performance improvement

This version does not contain any new visible features.


Web Portal | Add Attachments from the Clipboard.

It is now possible to add an attached file on the Web Portal in the field of a request or an activity using data contained in the clipboard. No need to save the file first anymore!

The system will give a name to the file and give it the extension according to its content (png, txt, rtf, for example).

You can paste the information from the clipboard with the CRTL + V key combination. However, the contextual menu (right-click) does not work.

For more information, see the Attachment operations section of the Web Portal Operation article. 




Today the Octopus version 6 is born and some of you will ask yourself the question: what about version 5?

The objective of the Web version of Octopus is to have a tool that is efficient, user-friendly and meets customers' business needs as easily as possible. Version 5 did not meet these objectives satisfactorily, so we readjusted ourselves to a different type of development.

Used for Octopus COVID-19 among other solutions, the ESM platform is much better suited to current needs and will be used for Octopus's future development. More information to come during fall.

Interface | Works with the new .NET 4.7.2 Version

The version 6.0 of Octopus requires the Microsoft .NET 4.7.2 component to use the application on workstations and servers.

Updating the requirements is part of the normal evolution of our application. Indeed, the used .NET Framework version dates from 2010.

The new version therefore offers many advantages both in terms of what it allows us to accomplish as a software publisher and in terms of its performance and security.


From version 6.0, a workstation or a server with a .NET version earlier than 4.7.2 will have an error message and the application will not open.

In addition, programs like ADSIReader, MailIntegration, etc. will no longer work.


See the Octopus system requirements article for more information.  

Themes | New Concept to Choose the Octopus Look

It is now possible to change the look of Octopus using various themes:

  • Classic
  • Modern blue
  • Modern dark
  • Modern light

In addition, you can add an image of your choice to the left section. 

To find out more see the How to Use the Themes to Change the Look of Octopus? article.

Editing | New HTML Editor

With version 6, an HTML editor called Froala is now being used.

This editor runs in the background to edit text in the following places:

  • Activities - if the option is activated
  • Activity types - if the option is activated
  • Email templates
  • Field configuration, incident templates and SR types
    • Internal procedure
    • Instructions to the user
    • Comment type fields
    • Instructions in a form

  • CIs Document tab
    • For the CI types that have the Is a document option checked
  • Internal announcement
  • Web Portal announcement

To learn more about what the editor can do in Octopus, see the HTML Tool in Octopus article. 

Activities | Can Now be Formated

With the introduction of a new editor, it is now possible to format activities in Octopus requests.

The Octopus administrator of a team can activate this option from the Tools > Options > Important General Options > Text format for activities added by technicians menu. 

To discover the possible functionalities in the activities, go to the HTML Tool in Octopus page.

Boards | Kanban Method Tool Now Available

Work organization by flow, which is the basis of the Kanban method, inspired us to create the Octopus boards.

You can organize work to be done according to the steps to be accomplished instead of looking at a list.

Boards make it possible to "visualize" work to be done, whether it be from the personal board of an Octopus user, or from a board shared with several people.

We have been using boards for a while at Octopus to organize our development and we wanted to share this tool with our customers.

We already have several ideas for improvements in mind, but we want to see what will be the day-to-day use of your teams to be able to target the improvements that will be most useful to everyone.

We therefore invite you to explore the Octopus Board Management

Reference Data | New Concept in Advanced Search

One of the main places where the Octopus configuration takes place is in Tools > Reference data management. This is where we create and configure CI types, requests, sites, departments, etc.

Because it can sometimes be difficult to find a particular item in the reference data, a field has been added at the top of the window to make it easier to find information.

Also, depending on their permission, Octopus users can now use the advanced search to find out the values, to keep an eye on the data that gets added and modified or also to create lists.

The Searching the Reference Data page gives you details about this new option.




Help us improve our articles

Help us improve our articles