- What are the features of Octopus?
- What are the key concepts?
- What are the keyboard shortcuts?
- What's the difference between suspending an incident and putting an incident on hold?
- How to deactivate a user?
- How to obtain an Octopus error log?
- How can I see me Closed requests?
- Octopus version mobile (IPhone/Android/BlackBerry)
- Why are they requests reassigned to the Service Desk after their resolution?
- Specific cases of requests restricted by site
- How to assign in a batch?
Configuration and technical
- How to solve a proxy problem with Octopus server?
- How to configure the Email relaying with Octopus?
- How to install more than one Octopus client on the same machine?
- How to create an Octopus account (Octopus users)?
- How to configure required fields?
- How to configure e-mail links to open in Notes instead of Outlook?
Software and WMI
- In my list of software installed on my workstation, I don't see certain software, why?
- How to detect software that is not contained in "Add or Remove Programs"?
- Troubleshooting WMI problems
How to configure Windows Firewall to allow WMI connections?
Consult the article on the Microsoft Web site.
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