Web Portal

Updated date: 29 March 2016
With Octopus, it is possible to use a Web Portal for your users and significantly reduce the number of calls to the service center. This self-service Web Portal not only allows users to make their requests (incidents and service requests), but also keep track of these requests, add comments to the...
Updated date: 26 July 2016
This simple Web application has been optimized to give workers easy and quick access to their requests. 
Updated date: 10 April 2017
There are several authentication modes to access the Octopus Web Portal. The different authentication modes are described in the sections below.
Updated date: 30 August 2017
Lors de mise en place du portail Web, certains gabarits d’incident et types de demande de service (SR) peuvent être rendus visibles afin que les utilisateurs puissent placer eux-mêmes leurs demandes en utilisant un formulaire Web. Les formulaires créés avec Octopus peuvent être personnalisés...
Updated date: 19 November 2014
If you use the Web Portal, you will sometimes have Users that cannot subcribe on their own to the Web Services or that cannot remember their password. You can create a Web Account and reset the password for the User directly in Octopus.

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