Import (DataImporter)
This article presents the method to import Value Lists used in forms,CI attributes.
This article presents the method to import incident templates and service request types.
This article describes how to import attached files to be linked to CI in Octopus.
Importing the holidays will update the Service Hours and Holidays section in the Octopus options of a team.
This section is particularly important when the Service Level Agreement (SLA) option is enabled. Because public holidays are then considered as outside the...
This article explains how to proceed to import planned requests.
See the DataImporter - Import CI Linked to Planned Requests article to find out how to import the specific CIs related to the planned requests.
This article presents the method to join the CI covered by a service contract.
Introduction
This article presents the method for importing changes.
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This article presente the method to import the status transition used in the Change module.
This article presents the method to import Web forms associated to incident templates and service request types.
This article explains how to import lease contracts.
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