Import (DataImporter)
This article explains how to import requests from another system to Octopus. This type of import can be useful for maintaining a certain history.
This article explains the method used to import the leased CI, linked to equipment lease contracts.
This type of import helps to configure the CI Types. The CI Types must already be imported before proceeding to this type of import.
Importing the possible relationships between CIs allows to add one or more relationship to the CIs in relation to the information that is important...
Importing contacts will add information related to the contact of a supplier.
Importing the relationship between CI allows to relate two or more CI together and add a comment about the relationship. Before you can do this type of import, the CI to relate must be imported along with the relation types.
Introduction
This type of import allows you to import tasks into SRs, Changes and Problems.
This import type allows to import the activities related to requests.
During the original Incident - SR import, only the resolution activity is imported. Use this import type if activities from another system need to be kept.
This article explains how to import service contracts to be used in an internal mode - the default in Octopus.
This article presents the method to import Change templates.
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