Advanced Operation
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Octopus’ Automated Approvals Solution enables you to effectively implement the global execution process of a request when an approval is required.
This document will run you through the concepts that support this solution. It was developed in order to consider several approval modes that...
This article details several ways to install Octopus : standard, portable, multiple instances, silent, automated, network or terminal.
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Basic Configuration - Incident
The subject of a request is an important element, as it is often the basic information that is visible in a list.
By default, Octopus subjects take the name of the request, but there are two options that help to automatically get more specific subjects:
The alternate subject
Uses...
L'information fournie par l'utilisateur à partir du formulaire Octopus est importante et nous avons développé les conditions dans les formulaires et les tâches pour l'exploiter. Ce sont les conditions qui rendent le formulaire dynamique et nous permettent de...
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Custom Field Library
User Management
In most organizations, certain equipement or rooms of different types are available to users, but the management of these elements can be complexe. Octopus allows to manage reservation with only a few simple configuraiton steps.
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Introduction
The advanced option Configure fields... allows making almost all fields either mandatory or read only.
Octopus allows you to add commands to the actions area or to the Tools menu to invoke external programs. External commands can be applied with any record types in Octopus: CIs, Users, Incidents, SRs, etc.
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