FAQ
General
What are the features of Octopus?
What are the key concepts?
The program WMIUpdater (ESI.Octopus.WMIUpdaterApp.exe) detects the softwares contained in "Add and Remove Programs".
To detect other software, you need to:
By default, Octopus is installed in the following folder:
Screen resolution and font size - Windows client display
For an optimal display, Octopus needs a minimum resolution of 864 pixels in height to correctly display the different windows of the application. The width does not matter.
The Warranty Type field that is found in the Cost tab of a CI can only be updated with a CI import.
Please note - If you add a new type of warranty, it will be visible to all Octopus teams.
To configure the required fields:
Go to Tools > Options.
Find the section in Options named Required field management.
The start date and end date can be entered manually within a task.
However, the actual start date is the date the task is activated and the actual end date is the date the task is completed.
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