Configuration
The Octopus Web Portail is a very important element that allows users to open their requests on their own. To make it more user friendly, it is possible for users to launch the Octoups Web Portal without having to enter their username and password.
Site management now being more complete, this article will help users better define roles of each columns related to sites and subsites.
A regular expression is a string of characters used to describe a set of possible character strings according to a specific syntax.
Regular expressions are used within Octopus to control the manipulation of text.
This article contains the basic model of the reference data of the section General.
The Access Management Solution provides a frame of rules and principles that lead to sound management of accesses to informational assets. It helps to formalize, in Octopus, the accesses granted or revoked, either as part of the arrival of a new employee, a departure, or simply in a request to add...
Related Articles
Conversion to custom fields - starting with 4.2.270
During the configuration of the Web portal, some incident templates and SR types can be made visible so that users can generate their request using a web form. The forms created with Octopus can be customized in many ways: the objective is to gather the required information to...
In the past, the access level of an Octopus user was determined by the selection of permissions from a list of all the permissions available. The modification of the permissions had to be done manually for each Octopus user.
From version 3.8 and beyond, we are introducing the notion of...
The use of activity types helps minimize data entry for messages sent regularly to users or to help Octopus users enter information in certain situations.
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