Configuration

Updated date: 21 September 2020
From the 4.2.230 version, it is possible to activate two new modes on the Web Portal. The modern mode includes the tiles and the colors. Activating the modern mode requires some modification and preparation, but above all, it implicates all the teams that are visible on the Web...
Updated date: 14 March 2019
In Octopus, parts are considered consumables or physical items that do not require management in Configurations module. 
Updated date: 18 June 2020
The event management module is used in Octopus to receive, categorize and take over events.
Updated date: 10 April 2017
This article describe both sections of CI Costs tab : Purchase which contain fields related to the purchase of a CI; and Costs which shows the cost breakdown that is used in the total cost of ownership (TCO) calculation.
Updated date: 25 August 2020
Related Articles Custom Field Library User Management
Updated date: 3 July 2020
It is possible to mark a request as confidential. It affects the Type of SR or the Incident template as follows : Octopus's automatic notifications are sent only to the requester, only the Requester can see the request on the Web Portal and external assignees...
Updated date: 31 October 2018
Small videos on the Custom Field Library This page offers small capsules that illustrate the use of the Field Library in Octopus.
Updated date: 9 June 2020
The possibility to have customized lists provides a huge flexibility, opens new horizons and allows to better exploit the numerous Octopus functionality. You will be able to: Add new lists / modify existing lists, allocate the lists in the desired module, customize the display by...
Updated date: 16 January 2019
The multiteam collaboration has been created to improve the work between teams and facilitate the delivery of requests with a common goal. The multiteam simplifies the creation of requests with the possibility to share tasks that affect multiple services in the company.  Hence the multiteam...
Updated date: 10 April 2017
Files attached to Octopus data ("Attached files" tab in Incidents/SR, Problems, CI, Users, etc.) are all saved on your network, and not on the Octopus.

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