Intermediate Operation
The Value List allows a better control of the information in certain fields. They are mainly used in the forms with Combo box or Radio button fields and in CI attributes.
They can also be used in plug-ins or for custom development.
This article explains how to manage licenses in Octopus. A list on license control is already available through the Configurations module, but when you have more than one version of the same software, you must modify your configuration to correctly administer the number of installed...
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Gestion des contrats de maintenances et de locations
CI cost management
It is possible to integrate and track all the changes implying the IT Department in an efficient and centralised manner by using the Octopus Changes module. This article describes the functional use of the module.
Effort management allows for easily calculating time spent on each request and activity. Used in either a manual or automated fashion, it is available in all types of requests: incidents, SR, problems, changes, tasks and events.
Planned requests are used to automatically create service requests or change requests for work that needs to be done on a regular or variable basis. They can be used to manage and plan preventive maintenance or equipment maintenance for; IT, Facilities Management, Biomedical Engineering ...
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Conversion to custom fields - starting with 4.2.270
You can manage your procedures through CI type Procedure. This CI type is part of Octopus original installation, but the actual article suggests a more specific way to manage efficiently your procedure using the CMDB.
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