Import (DataImporter)

Updated date: 5 February 2018
The DataImporter program (ESI.Octopus.DataImporterApp.exe) can be used to import and/or synchronize data from an external source that is compatible with OLEDB/ODBC.  DataImporter can be used to perform the initial import of data or to synchronize on a regular basis data contained in...
Updated date: 20 March 2018
Le présent article explique les différents types de sources d'importation possibles avec Octopus.
Updated date: 4 July 2018
The configuration file is an XML format text file (ANSI code) that contains all the information on the data source to import. This article explains the format of the file as well as the tags to use and how to modify/correct this file.
Updated date: 1 November 2017
Importing CIs will supply the CMDB with the inventory from an external source that can then be kept up to date directly in Octopus. Once the CIs are imported, it is possible to import the link between CIs and CI users.
Updated date: 1 November 2017
This article explains how to import users in Octopus. 
Updated date: 1 November 2017
Overview Importing CI attributes allows to add information to CIs depending on what is important to know for a specific type. The CI Types must already be imported before proceeding to this type of import.   
Updated date: 7 February 2018
This article presents the method to import attached files associated to incidents or service requests. 
Updated date: 22 October 2015
This article explains how to import service contracts when the external support mode is activated. If you only use Octopus to provide internal support, refer to the Import Service Contacts - Internal Mode article. When the external support mode is activated, some fields will...
Updated date: 1 November 2017
This article presents the method to import Value Lists used in Web forms.
Updated date: 1 November 2017
This article presents the method to import incident templates and service request types. 

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