Import (DataImporter)
https://wiki.octopus-itsm.com/sites/all/files/DataImporter - Importation des CIs/CI_EN.zipLe présent article explique les différents types de sources d'importation possibles avec Octopus.
The configuration file is an XML format text file (ANSI code) that contains all the information on the data source to import. This article explains the format of the file as well as the tags to use and how to modify/correct this file.
The DataImporter program (ESI.Octopus.DataImporterApp.exe) can be used to import and/or synchronize data from an external source that is compatible with OLEDB/ODBC.
DataImporter can be used to perform the initial import of data or to synchronize on a regular basis data contained in...
Importing CIs will supply the CMDB with the inventory from an external source that can then be kept up to date directly in Octopus. Once the CIs are imported, it is possible to import the link between CIs and CI users.
This article explains how to import users in Octopus.
This import type allows to import the activities related to requests.
During the original Incident - SR import, only the resolution activity is imported. Use this import type if activities from another system need to be kept.
This article explains how to import service contracts to be used in an internal mode - the default in Octopus.
This article presents the method to import Change templates.
Importing members allows to automatically populate the members of a user group. Use this function to make modifications to user groups in batches or to automate the update of user groups when a link to an HR system is in place.
This article presents the information on importing spare parts to supply the CMDB with the inventory.
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