Import (DataImporter)

Updated date: 7 April 2020
Le présent article explique les différents types de sources d'importation possibles avec Octopus.
Updated date: 13 October 2022
          The configuration file is an XML format text file (ANSI code) that contains all the information on the data source to import. This article explains the format of the file as well as the tags to use and how to modify/correct this file.
Updated date: 19 October 2022
Importing CIs will supply the CMDB with the inventory from an external source that can then be kept up to date directly in Octopus. Once the CIs are imported, it is possible to import the link between CIs and CI users.
Updated date: 20 October 2022
The DataImporter program (ESI.Octopus.DataImporterApp.exe) can be used to import and/or synchronize data from an external source that is compatible with OLEDB/ODBC.  DataImporter can be used to perform the initial import of data or to synchronize on a regular basis data contained in...
Updated date: 31 October 2022
This article explains how to import users in Octopus. 
Updated date: 24 March 2020
This article explains how to import service contracts when the external support mode is activated. If you only use Octopus to provide internal support, refer to the Import Service Contacts - Internal Mode article. When the external support mode is activated, some fields will...
Updated date: 29 December 2021
Introduction Updating only a few requests should be done manually in Octopus, because updating with an import always has a certain level of risk.
Updated date: 14 January 2020
This article presents the method to import Value Lists used in forms,CI attributes. 
Updated date: 28 February 2020
This article presents the method to import incident templates and service request types. 
Updated date: 8 February 2018
This article describes how to import attached files to be linked to CI in Octopus. 

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