Import (DataImporter)
https://wiki.octopus-itsm.com/sites/all/files/DataImporter - Importation des CIs/CI_EN.zipLe présent article explique les différents types de sources d'importation possibles avec Octopus.
The configuration file is an XML format text file (ANSI code) that contains all the information on the data source to import. This article explains the format of the file as well as the tags to use and how to modify/correct this file.
Importing CIs will supply the CMDB with the inventory from an external source that can then be kept up to date directly in Octopus. Once the CIs are imported, it is possible to import the link between CIs and CI users.
The DataImporter program (ESI.Octopus.DataImporterApp.exe) can be used to import and/or synchronize data from an external source that is compatible with OLEDB/ODBC.
DataImporter can be used to perform the initial import of data or to synchronize on a regular basis data contained in...
This article explains how to import users in Octopus.
This article explains how to proceed to import planned requests.
See the DataImporter - Import CI Linked to Planned Requests article to find out how to import the specific CIs related to the planned requests.
This article presents the method to join the CI covered by a service contract.
Introduction
This article presents the method for importing changes.
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This article presente the method to import the status transition used in the Change module.
This article presents the method to import Web forms associated to incident templates and service request types.
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