CI
https://wiki.octopus-itsm.com/sites/all/files/DataImporter - Importation des CIs/CI_EN.zipLe présent article explique les différents types de sources d'importation possibles avec Octopus.
WMIUpdater (ESI.Octopus.WMIUpdaterApp.exe) allows the update of the configuration in Octopus (hardware and software) of computers in your network. You can synchronize on a particular CI or you can run the update from an automated Windows task.
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CI Attribute Management
The Configurations module, also known as CMDB, constitutes the core of Octopus, in the sense that the CIs can be linked to all other modules.
We identify the CI impacted in an incident, the CI related to an event, we link CIs to a service request...
You can manage your procedures through CI type Procedure. This CI type is part of Octopus original installation, but the actual article suggests a more specific way to manage efficiently your procedure using the CMDB.
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Gestion des contrats de maintenances et de locations
CI cost management
Service Asset and Configuration Management process is managed in Configurations module; it represents the heart of Octopus due to the relations that can be established between its components and all other modules. It is often referred as the CMDB.
This article explains how to set up...
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User Training
Incident Management - ITIL® Process
How to convert the document tab of a CI to the new format?
From version 4.1.250 and on, the HTML editor for the document tab of a CI has been replaced.
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Service Asset and Configuration Management - Octopus Module
Introduction
